Organize performance appraisals of staff members
Send the Quality Officer to a training on Failure-Mode-Effect-Analysis
Ensure that all staff participate in quality assurance programs relevant to their positions
Establish a Continuous Education Programme
Assess the education needs of every staff member
Assess if the number of staff is still sufficient to assure continuity of work without overburdening staff members
Arrange that the Quality Officer and other staff members are trained as Internal Auditors
Formulate the Quality Policy
Write an SOP on Information Management
Create a personnel replacement matrix
Identify potential conflicts of interest for every staff member
Ensure that confidentiality of patient information is maintained by all personnel
Develop an appropriate, documented induction program for new personnel
Perform staff competency assessments
In phase 1 the Organizational Chart of the laboratory was developed. Revise this to the situation created in phase 2
It is strongly advised that the laboratory manager is trained in change management
Appoint a Quality Officer
Ensure adequately qualified staff
Make a Personal Job Description specific for each staff member
Make a job description for each position in the laboratory
Make an Authorization Matrix
Make Organizational Charts
Appoint a staff member who is responsible for monitoring stocks and ordering supplies and reagents
Appoint an Equipment Officer
Provide the Biosafety Officer with a biosafety training so that he/she is capable to fully perform his/her job tasks
Appoint a Biosafety Officer
Appoint a Quality Project Team. The chair of this team is appointed as a Quality Focal Point
Provide staff with basic orientation on principles of quality management and a quality management system
Watch the LQSI tutorial