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  • Phase 3
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      • Process Management
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      • Continual Improvement
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Home » Activities Phase 3 - %2 » Activities Phase 3 - Customer Focus

Activities Phase 3 - Customer Focus

Measure the satisfaction of clients of the laboratory

Standardize the method of developing, reviewing and evaluating a contract for service delivery

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LQSI tool version: 1.0

LQSI tool version: 1.0