Activities Phase 2 - Process Management

Develop sample acceptation/rejection criteria

Write an SOP for Sample Collection

Develop an SOP for Sample Reception and Processing and start registering all samples received by the laboratory

Describe the procedure for rejecting a sample, make a Sample Rejection Form and send this to the requester when a sample and/or sample Request Form proves to be unsuitable for examination

Make process flowcharts

Formulate and start monitoring internal quality controls

Monitor and investigate failure of internal controls and improve accordingly

Define which SOPs are necessary based on the process flowcharts made earlier in this phase

Develop SOPs for the entire primary process