Checklist Create commitment
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Is the implementation of the quality management system coordinated through a Quality Project Team? |
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Does the laboratory have a Quality Focal Point to which staff can turn to for information about the quality management system? |
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Are Quality Project Team meetings held on a regular basis? The presence of minutes serve as prove for this. |
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Is the Quality Project Team functioning correctly? Look into the minutes to find indications of the quality of functioning of the team; look at the action points, if these are often not completed on/before their deadline this is a sign that the team has trouble implementing activities. In this case, try to find out via signs in the minutes and interviewing team members what the cause of the problem is. |
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Does the laboratory make use of action plans with SMART formulated action points? |
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Are action plans all stored together in one folder, with a logical structure (e.g. completed action plans in the back, open action plans in the front, sorted on date, etc.)? |
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Is the completion of action points and action plans checked on a monthly basis and, if necessary, followed-up? I.e. do you see action points that have not been completed while their deadline has passed? |
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Are staff meetings held regularly (weekly)? |
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Are minutes made of weekly staff meetings? |
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Do the minutes of weekly staff meetings include a summary of discussions, SMART action points and the agenda for next week? |
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Are the minutes of weekly staff meetings stored in a well-organized way? |
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Has commitment to implement a quality management system been created among laboratory staff? Interview various staff members to find out if a meeting was held and if this was successful. |
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Have all staff members participated in an introductory course in quality management for medical laboratories? |
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Have certificates of the introductory course in quality management been stored in the Personnel Files folder? |
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Has a Baseline Assessment of the laboratory been conducted to gain information on where some elements of a quality management system may be already in place and functioning, or where there are gaps that need to be addressed? |
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