Assess if the number of staff is still sufficient to assure continuity of work without overburdening staff members
Create a procedure for hiring new staff, hiring temporary staff, and having guests
Assess the education needs of every staff member
Establish a Continuous Education Programme
Ensure that all staff participate in quality assurance programs relevant to their positions
Send the Quality Officer to a training on Failure-Mode-Effect-Analysis
Assign a staff member to which clients can turn for professional advice
Participate in clinical rounds/schedule regular discussions with clinical staff to harmonize services provided and received
Watch the LQSI tutorial
Tool
Background information
Template
Assess if the number of staff is still sufficient to assure continuity of work without overburdening staff members
Tool 
Background information 
Template