Checklist Phase 4 - Personnel

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Has a laboratory staff member appropriately been trained in performing failure-mode-effect-analyses?

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Has the personnel file of the staff member participating in failure mode effect analysis training been updated after completing this training?

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Does the laboratory have a Continuous Education Program?

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Is budget available for the Continuous Education Program?

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Is the Continuous Education Program included as element in the Quality Year Plan?

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Is the ability of all technical staff members to correctly perform examinations observed by letting them analyze external quality assessment samples and evaluating the results?

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Does the laboratory have a standardized procedure for hiring new permanent and temporary staff, and having guests?

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Is the procedure for hiring new permanent and temporary staff and having guests correctly documented?

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Does the procedure for hiring new permanent and temporary staff cover all the following elements:

  • Regarding permanent and temporary staff:
    • Criteria to which all applicants must comply
    • Procedure for defining specific criteria for the vacancy
    • Procedure of drafting and publishing the vacancy
    • Procedure of selecting suitable applicants based on application letters
    • Procedure of inviting applicants and organizing the application interview
    • Procedure of selecting applicants based on the application interview
    • Procedure of hiring suitable applicant, including:
      • Determining salary
      • Writing Personal Job Description
      • Adapting Authorization Matrix
      • Creating a personnel file
      • Ensuring that staff member is properly induced according to the SOP for Induction of New Personnel
      • Providing training to new staff (e.g. training into quality management to ensure that the staff member understands and works via the quality management system).
  • Regarding guests:
    • Procedure of identification and recording of guest details
    • Procedure of recording details of the visit
    • Procedure of allowing access of the staff member to the laboratory (including a health check to determine if the guest’s health allows for accessing the testing areas).

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Are all staff members appropriately trained for the tasks performed?

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Are educational needs consistently assessed in competency assessments and performance appraisals?

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Are training needs consistently fulfilled?

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Is staff safeguarded from overburdening?

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