Adding life to years
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Transportation Alternatives for all ages


Status: Ongoing

Boise United States of America
Print this page City population: 22315411.2% over 60Practice started in 2019

Summary

In partnership with Valley Regional Transit (VRT), Boise City worked to find solutions to transportation gaps for people who could not drive or easily access fixed route bus systems. The goal of this project was to see if programs offered by both entities could be streamlined to offer a better product for our citizens.

Boise City and VRT staff met with a citizen group to determine the needs of those who are unable to drive and current gaps in service. Our brainstorm sessions produced several ideas on ways to improve services for older adults and people with disabilities. While our ultimate vision of the ideal travel program was not able to be funded at this time, we were able to combine a discounted taxi service the City supported with additional programs offered by VRT so that VRT can offer a one stop shop for transportation requests in the City.

Programs currently offered by VRT include $2 LYFT (a ride share service) rides from passengers homes within 1 mile of a fixed route bus stop, and the ACCESS bus which is door to door service for those with disabilities that prohibit them from riding a fixed route bus service. VRT also supports a volunteer driver service where riders can get on demand rides as volunteers are available and drivers are reimbursed per mile.

This partnership has allowed people who used the City’s discount taxi service to find some less expensive alternatives to their transportation needs.

Website: https://www.valleyregionaltransit.org/

Key facts

Main target group: Both younger and older people (i.e. intergenerational)

Other target group(s): anyone 15 and older with a permanent disability that prevents them from driving

Sector(s): Transportation

Desired outcome for older people:
Be mobile

Other issues the Age-friendly practice aims to address:
  • Accessibility
  • Ageing in place
  • Inclusion

Contact details

Name: Roseanne Brown

Email address: rebrown@cityofboise.org


Age-friendly practice in detail (click to expand):

Engaging the wider community

Project lead: Local authorities

How collaboration worked: Valley Regional Transit – our local bus and transportation entity took the lead on this project, organizing brainstorm sessions with staff and the public. It was determined that funding from Boise City’s program that offers discounted taxi rides for people with permanent disabilities could be better utilized if it was managed under the umbrella of Valley Regional Transit. Because Valley Regional Transit offers a variety of options, their call center could find the best and least expensive options for residents.

Older people’s involvement: Older people were consulted during the planning process

Details on older people’s involvement: Older people who use alternative transportation were involved in brainstorm meetings to discuss current options and possible new services that could be implemented by Valley Regional Transit or Boise City.

Moving forward

Has the impact of this age-friendly practice been analysed: No

Do you plan to evaluate your age-friendly practice? Yes

Looking back

Challenges:
The biggest challenge was finding funding for all of the great ideas that were produced in the brainstorm sessions. Valley Regional Transit will use that information as they continue to evolve and meet the needs of Boise and the greater valley residents.