Adding life to years
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Shopping Service; called “Tochikubo Shopping Club” for aged people in Tochikubo area, Hadano city


Summary

The Tochikubo area in Hadano city has as high as 52.8% of elderly population over 65 years old and also has many single households as well as aged households.
It was difficult for residents to go grocery shopping over the hills because there is no shop nearby and no public bus service available.
In order to solve this situation, a social welfare facility in the area, neighborhood associations and Hadano city have signed an agreement to start a transportation service where volunteers drive a vehicle offered by the social welfare facility to take residents to a supermarket once a week.
This effort has succeeded in not only making shopping easier but also improving neighborhood watch functions and revitalizing the community. The aged users look forward to talking with their fellow passengers on the car as well.
The volunteer drivers are elderly themselves, and looking at users enjoying the ride, they feel content and motivated to contribute to the community.
The next challenge is to keep this service available for a long time, so Hadano city will continue to support this effort by conducting a leader training program and other measures.

Key facts

Main target group: Vulnerable older people (e.g. at risk or victims of abuse, living alone, poor etc.)

Sector(s): Transportation

Desired outcome for older people:
Be mobile

Other issues the Age-friendly practice aims to address:
  • Accessibility
  • Ageing in place

Contact details

Name: Shigeru Suyama

Email address: kourei@city.hadano.kanagawa.jp


Age-friendly practice in detail (click to expand):

Engaging the wider community

Project lead: Volunteers

Others involved in the project:
  • Local authorities
  • Social or health care provider

Older people’s involvement: Older people helped to implement the age-friendly practice

Moving forward

Has the impact of this age-friendly practice been analysed: Yes

Was the impact positive or negative:
Positive

Looking back

Reflections:
・To learn about the law and systems on transportation ・To consider the balance with the existing public transportation system

Challenges:
・The challenge was to remove the safety concerns for volunteers. All the parties concerned, (the city, the social welfare institute that provides a vehicle and volunteers), developed an operation manual that everyone agreed with.