Secretary:

1. In phase 1 a folder was created titled Personnel Files, used for storing the following personnel information:
   • Training certificate of the biosafety training for the Biosafety Officer
   • Training certificate of the training in change management for the Laboratory Manager
   • Training certificates of the introductory training into quality management for all laboratory staff
   • Diplomas and certificates of past education of all staff members

   In this step the personnel files are completed. Start with making a list of the techniques each staff member has been made familiar with. Do this with help of the laboratory manager and the staff members themselves.

2. Insert all the above mentioned records in a logical fashion behind each staff member's tab. Some records may not be present yet (such as the competency assessment reports and possible accident reports). These will be added later in the process of implementing the quality management system.
3. After completion, store the Personnel Files folder in a locked cabinet that is only accessible to the laboratory manager (as the files contain privacy sensitive data such as the health record the files should be prevented from unauthorized access after they have been finalized; only the laboratory manager is allowed to access the personnel files and the staff members are allowed to access their own personnel file).

Laboratory Manager:

1. Adapt the Authorization Matrix to specify that only you are allowed to access and adapt personnel files.
2. Assist the secretary in assembling the personnel files, specifically in making the list of tasks to which each staff member has been inducted.

The WHO Laboratory Quality Management System (LQMS) training provides information on personnel files (provided in the right-hand column). ISO 15189:2012 article 5.1.9 (ISO 15189:2007 5.1.2) shows a complete overview of all the records that have to be included in the personnel files.