Summary
During the COVID pandemic the Macedon Ranges Shire Council Council expanded the social support individual- tele/web program, Social Support Individual. It is a Commonwealth Home Support Programme service where we offer a regular telephone call to older people who have chose to receive one rather than have someone visit them in their home.
Working with the older population, the Council recognised how isolating the pandemic was and the effect it was having on our clients. We made our social calls available to all clients who wished to receive one while they were unable to see family and friends, be out in the community, or have their regular social support workers in their homes.
Key facts
Main target group: Older people in general
Other target group(s): Macedon Ranges Shire Council clients
Sector(s): Health, Information and communication
Desired outcome for older people:
Meet their basic needs
- Ageing in place
- Disasters and emergencies
- Healthy behaviours (e.g. physical activity)
- Inclusion
- Participation