The laboratory should have an appropriate waiting area with:

• Comfortable temperature
• Protection from sun and rain
• Good ventilation
• Enough seats
• Access to toilets for men and women separately
• Accessible for disabled persons.

Besides the waiting area the laboratory should establish a primary sample collection room. This room must comply with the same requirements. It must not be situated inside a laboratory room. The room should also allow for privacy of the patient and should be well ventilated to prevent spread of microorganisms from one person to another. Also pay attention to appropriate equipment needed for sample collection. E.g. a blood collection chair should have adjustable arm rests, a bed should be available, etc.