Government of British Columbia; Ministry of Health of British Columbia Country Resources Older Persons General Policies, Laws, Strategies & Plans and service standards British Columbia 1 January 2012 Policy document

This translation feature uses a third-party service. Please be advised that the machine-translated content may not be accurate. Translation only applies to this page and is not available for downloaded files or external links.

Print

Description

"The Ministry of Health’s plan for improving the home and community care system for B.C. seniors has six themes that address system-wide change through key actions:

Concerns and Complaints
Information
Standards and Quality Management
Protection
Flexible Services
Modernization"

"The goal of these actions is to establish an improved province-wide system of seniors' care by:
• Appointing an advocate to assist and protect seniors receiving public and private community and health care services and ensure complaints are resolved.
• Expanding non-medical home support to help seniors stay at home longer.
• Providing clear policies and measurable standards for home support, home health, assisted living and residential care services.
• Ensuring that provincial inspection, quality assurance programs, enforcement and staff training in residential facilities align with standards.
• Strengthening protections from abuse and neglect, including improved protections for those who report care concerns or complaints.
• Increasing transparency and accountability through public reporting of the quality of care in publicly funded care facilities, such as patient and family satisfaction, and the incidence of falls. Privately funded facilities will have an opportunity to participate.
• Improving system flexibility and sustainability."

Content