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Introduction
UHC2030 is a global multi-stakeholder platform to accelerate progress towards universal health coverage. Everyone should have access to an affordable core package of essential health services, including quality medicines. No-one should be pushed into poverty when accessing these services.
UHC2030 is conducting a research study to understand the challenges people face in accessing healthcare, including financial barriers. We invite you to be part of this study because your experiences and perspectives can help us better understand these challenges. The results of this study will be featured in the ‘From Commitment to Action: A Global UHC Action Tracker (ACT for UHC)’ reports and UHC Day campaigns.
Purpose of the research
Accessing good healthcare that meets people’s needs is important. We are conducting this study to understand the challenges people face when trying to access healthcare. We also want to learn what factors encourage people to seek healthcare and what helps them receive the care they need. The information collected in this study will help us better understand how to improve healthcare access and advocate for changes that benefit communities like yours.
Type of research being undertaken
You have been invited to share your thoughts and experiences related to healthcare access in a global online survey. The survey will take approximately 15 minutes to complete. Your responses will be fully anonymized and will be treated confidentially.
Voluntary participation
Your participation is completely voluntary. Questions marked as * are mandatory. You may skip any other question not marked as mandatory and withdraw from the study at any time before submitting your answers. If you wish to withdraw once your responses are submitted, you can contact the UHC Secretariat (secretariat@uhc2030.org) by 3 October 2025 23:59 CET. Your responses will then be removed from the dataset.
Risks
There are no physical risks in completing this survey. However, some questions may ask about sensitive or personal experiences. You may skip any question you do not feel comfortable answering.
Benefits
There are no direct personal benefits or compensation for participating in this study. However, your participation will contribute to a better understanding of the challenges people face when accessing healthcare. The information collected may help inform future policies and advocacy efforts aimed at improving healthcare access in your country and beyond.
Confidentiality
All information collected in this study will be kept strictly confidential. Your name and surname will not be collected, but your contact details (email or phone number) will be requested to ensure there are no duplicate submissions. All identifying details, including your email or telephone number, will be removed before analysis. Each participant will be assigned a unique code instead of their name or email, and only the authorized research team will have access to this data. Your responses will be securely stored.
Sharing the Results
The findings from this study will be used by UHC2030 for research and advocacy purposes to help improve healthcare access. Nothing that you say will be linked to your name, and all information will be presented in a way that protects your privacy. Please indicate below if you would like to receive the results of this study.
Contact for Questions
If you have any questions about this study, you may contact: secretariat@uhc2030.org.
This research has been reviewed and approved by the Ethics Review Committee of the World Health Organization (WHO).
There are 23 questions in this survey.
