Form for the submission of country experiences to inform the development of learning briefs
To facilitate cross-country learning, the World Health Organization (WHO) Health Services Learning Hub (HLH) has embarked on an initiative to collect, document and share country experiences on the development and implementation of national policies and strategies for quality of care and patient safety. A significant number of countries have taken action to set their national strategic direction on quality of care, through the development of a national policy and strategy. Many of these countries have used the approach provided by WHO in the WHO Handbook for national quality policy and strategy, or other approaches for doing so. Patient safety is a key element of the efforts to enhance quality of care, and the WHO Global Patient Safety Action Plan 2021–2030 provides a framework for countries to develop their national action plan on patient safety.
Documenting and sharing these country experiences offers valuable insights into practical approaches to developing and implementing national quality of care and patient safety policy and strategy in different contexts, that can then be refined and used by other countries. The aim is, therefore, to collect and share a variety of motivational stories from diverse settings globally to support and inspire cross-country learning. Each country experience will inform a “learning brief” that will be published on the HLH web site.
Individuals or multi-stakeholder teams with direct experience in this regard are invited to share and submit their experience through completing this online form. You can also download and use the form in the MS Word format and send the completed form to hlh@who.int.
Alternatively, we can organize an interview to collect your information, using the questions below. If you are interested in participating in an interview, please contact the WHO HLH Secretariat at hlh@who.int. The interview transcripts will be distilled into a “learning brief” by the WHO HLH Secretariat.
All submissions will undergo a review process by a dedicated HLH editorial committee. The WHO HLH Secretariat will work with the individual or the country team to finalize the content and publish the learning brief on the HLH web site.
The HLH learning briefs are presented on the web site for learning purposes only. Their content are developed by the organization and author(s) named and as such does not necessarily represent the policies or approaches of WHO.
If you have any questions related to submission of the form and its content, please contact the HLH Secretariat at hlh@who.int.
The deadline for submissions is 31 August 2025.
There are 19 questions in this survey.
